.png)
About the Role
Servicing Times Available:
Most Intervals Available
Monday – Friday
8:00 a.m. – 10:00 p.m. EST
24 Hour servicing on some occasions.
START WITHIN 2 WEEKS!
PAY RATE: $10-$17 PER HOUR
EARNING INCENTIVES AVAILABLE!
You will perform the following for the program:
Respond promptly and professionally to customer inquiries, concerns, and complaints through various remote communication channels.
Acquire in-depth knowledge of products/services to effectively address customer questions and provide recommendations.
Process customer orders accurately and efficiently using remote order management systems.
Identify and resolve customer issues, ensuring a high level of satisfaction and retention.
Sales Support: Assist customers with product selection, provide information on promotions, and upsell/cross-sell additional products/services remotely.
Maintain and update customer records, interactions, and transactions in a remote Customer Relationship Management (CRM) system.
Gather feedback from customers regarding products, services, and overall experience through remote surveys or feedback forms.
Participate in remote training sessions to enhance product knowledge, customer service skills, and sales techniques.
Create and update remote documentation such as FAQs, knowledge base articles, and troubleshooting guides to assist customers independently.
Generate and analyze remote reports on customer service metrics, sales performance, and customer satisfaction ratings.
Collaborate with remote team members, including sales representatives, supervisors, and other departments, to address customer needs effectively.
Attend remote meetings to discuss customer service strategies, sales goals, and performance improvement initiatives.
Manage remote work schedules effectively to ensure availability during peak customer service hours and achieve sales targets.
Demonstrate strong written and verbal communication skills to convey information clearly and professionally in remote interactions.
Quickly adapt to new remote tools, processes, and procedures to maintain productivity and deliver exceptional customer service and sales performance.
Requirements
We are currently ONLY serving these states: Alabama, Kentucky, North Dakota, Alaska, Louisiana, Ohio, Arizona, Maine, Oklahoma, Arkansas, Michigan, Rhode Island, Delaware, Mississippi, South Carolina, Florida, Missouri, South Dakota, Georgia, Montana, Tennessee, Hawaii, Nebraska, Texas, Idaho, Nevada, Utah, Indiana, New Hampshire, Virginia, Iowa, New Mexico, West Virginia, Kansas, North Carolina, Wyoming
The System and Equipment Policy covers the basics like:
• Personal Computer (PC) Requirements and scan
• Accessories, Software, and Internet / Phone Service Providers
• Arise® Secure Desktop / Secure Remote Worker (ASD / SRW)
• Arise Virtual Gateway
• System and Equipment Purchase Suggestions
Additional Client Program Technology Requirements:
Hard Drive Space:
40 GB of available space
60 GB of total space
Memory: 12 GB of RAM
Operating System: Windows 10 or 11
Internet Connection and Speed: Hard-Wired Connection (Not wireless):
Minimum 30 mbps download
Minimum 10 mbps upload
Maximum Latency Threshold: 50 ms (milliseconds)
Monitor Recommendation: 1920 x 1080 (Full HD or 1080p)
Dual Monitors: Required
USB 3.0 Port: Required for use with USB headsets
About the Company
At Elite Care, we believe in empowering professionals to take control of their careers and achieve excellence on their own terms. We understand the value of independence and flexibility, which is why we specialize in connecting highly skilled individuals with rewarding opportunities as 1099 contractors.
Our Mission
Our mission at Elite Care is to revolutionize the way professionals work by providing a platform that enables them to thrive in their chosen fields. We strive to empower contractors to build fulfilling careers, achieve financial success, and maintain a healthy work-life balance.
What Sets Us Apart
At Elite Care, we prioritize the needs and aspirations of our contractors above all else. We understand that every individual is unique, which is why we offer personalized support and tailored opportunities to help contractors reach their full potential. Our commitment to excellence, integrity, and transparency sets us apart as a trusted partner in the world of independent contracting.
Why Choose Elite Care
Flexibility: We offer flexible work arrangements that allow contractors to create their own schedules and choose projects that align with their interests and skills.
Independence: As a 1099 contractor with Elite Care, you have the freedom to work autonomously, make your own decisions, and take ownership of your career.
Opportunity: We provide access to a diverse range of opportunities across various industries, giving contractors the chance to explore new challenges and expand their professional horizons.
Support: Our team is dedicated to providing ongoing support, guidance, and resources to help contractors succeed in their roles and achieve their goals.
Join Us Today
If you're ready to take your career to the next level and experience the benefits of independent contracting with Elite Care, we invite you to join our network of elite professionals. Together, we'll redefine the future of work and unlock new possibilities for success.
.png)